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Unable to customize Wi-Fi Name and Password

  • 26 May 2023
  • 2 replies
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I tried to change name and password on my SBG10 and now am locked out of the router ip how do I get back in?

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Best answer by SURFboard Moderator 30 May 2023, 18:59

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Hello pb062384,

As you have locked on the web manager page . Do follow the below steps :

http://arris.force.com/consumers/articles/General_FAQs/SBG10-Factory-Reset

After the Reset is done follow the below steps to change Wi-Fi name and Password:

http://arris.force.com/consumers/articles/General_FAQs/SBG10-Changing-the-Default-Wi-Fi-Name-Password

 

 

 

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Thank you.