Our devices are no longer connected to our Surfboard SBG6580-2, and when we try to reconnect for internet service, we are told that we have an incorrect password. We have used the Wi-Fi security key that came with the Surfboard all of this time. We’ve reset the Surfboard, including the 30-30-30 reset, and also had Comcast reset it, but we’re still unable to connect. Any solutions to this problem?
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- The Many
- 1 reply
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12 December 2022
Our devices reconnected even though we didn’t do anything else. Perhaps a temporary glitch with our Comcast service?
- VIP
- 2125 replies
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24 December 2022
Hello dorentli,
We have not received any queries from other customers so, it may be temporary technical glitch from comcast provider.
Feel free to reach us if you have any other queries.
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