ethernet ports

Hello norwoodrick3

                               If the ethernet port on the modem are not working then you can try restarting and resetting modem for 30secs without coax cable, then check the lights on the ethernet port and try using different ethernet cable to test the port if still no connection then we would suggest you to check with our phone support for Warranty assistance. For ARRIS live support visit arris.com/consumersupport.