SBG7400AC2: Windows 10 not connecting to USB file share

  • 23 September 2022
  • 0 replies

Followed the step-by guide:

Successfully able to connect via MacOS. However, per the Windows steps, each time I try to go to the IP, I get an error. As “” I get “site can’t be reached,” and as “\\” I get “file couldn’t be accessed.”

What could be holding it up? I thought possibly it is trying to connect with my Windows credentials instead of my Arris credentials, but I assume I’d get a prompt if so. As I said, MacOS connected without issue, but Windows 10 will not. What are your thoughts? Thanks in advance.

0 replies

Be the first to reply!