I've had my gateway for over a year and just yesterday I was just watching Netflix and all of a sudden all my devices say can't connect to the internet.
I've called cox and done multiple restarts and cable checks and everything checks good on there end but i still have the issues. They are sending a tech out tomorrow but I have to pay $75 🙄.
Any suggestions?
Sorry to know that you are unable to connect internet . Let me provide trouble shooting steps :
On sbg8300 please let me know the led light status?
Kindly do a Factory Reset and login to web manager (192.168.0.1)and check WAN IP Address and share the screen shot
To do a Factory Reset please follow the below steps:
http://arris.force.com/consumers/articles/General_FAQs/SBG8300-Factory-Reset
Do let us know if you need information
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