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I can’t get my ring doorbell to work with my Arris SBG8300. It won’t connect at all to the network. I have tried to edit any of my router settings that seem like they might make a difference all to no avail. 

If anyone has a clue on how to resolve, would be much appreciated. 

did you contact ring? 

Any other device having issues or just the ring?

To connect to “Ring Door Bell” make sure that you are able to see the 2.4GHz Wi-Fi Network names on the “Ring Door Bell App”. 

Make sure it's connected well on the Wi-Fi 2.4GHz (check the password typed is correct). Also, let's change the security mode and Wi-Fi channels.

 To reach the security mode, log in to 192.168.0.1 with username: admin and password: password (if not customized). After logging on the 192.168.0.1 on the gateway page select “Wi-Fi”

and change the security mode from “WPA2-PSK (AES)Recommended”  to WPAWPA2-PSK(TKIP/AES ).

To change  Wi-Fi channels follow the below link:

http://arris.force.com/consumers/articles/General_FAQs/SBG8300-Changing-the-Wi-Fi-Channel

If still unable to connect to “Ring Door Bell”  please contact them for more information

 

 

 

 

 

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