trying to activate a smart plug but can only activate in 2.4ghz mode - how do i do that on an SVG2482AC
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- VIP
- 2182 replies
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5 March 2024
- Answer
Yes you can do some changes on your modem settings to connect particular device to your modem 2.4 WIFI network. Please try accessing your modem settings page or GUI
- Launch a web browser, such as Internet Explorer, Firefox, or Safari. Enter http://10.0.0.1 into the address box, and press the Enter key. The Login page will appear.
- On the Login page, enter admin in the Username field.
- Enter password in the Password field then click the Login button. The Gateway > At a Glance page will appear.
- On the left-hand menu, click the Connection link then click the Wi-Fi sub-menu link. The Gateway > Connection Wi-Fi page will appear.
- Click the Edit button for the 2.4GHz Frequency Band. The Gateway > Connection > Wi-Fi > Edit 2.4 GHz page will appear.
- select security mode on the interface click the drop down arrow and select option WPAWPA2-PSK(TKIP/AES) Recommended and make sure the 2.4 network is enabled then check on the device to connect to the 2.4 WIFI network.
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- Legends
- 1587 replies
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6 March 2024
You shouldn’t need to but because not all app designers/coders do a decent job, you also need to ensure the phone you’re using is connected to the 2.4ghz network during setup as well. For the most part, a decently coded app would allow the phone on the 5ghz during setup but again, not all app designers want to put the extra effort in
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