the SVG2483AC unit is not working. lights flashing but no internet. I have an extended warranty I checked my warranty status and wouldn’t you know it. it doesn't recognize my serial number. only had the unit a 3 months. so basically not a happy shopper here. need some company help on a replacement unit.
Best answer by SURFboard Moderator
View originalstill waiting on a reply from the company. not looking good for arris
Since you mentioned that the led light status are flashing, could you help us with exact information about led lights.
Also could you let us know whether the Wi-Fi network name is broadcasting in all the devices.
I emailed a response, sorry for the delay. the unit does not function I just want a replacement unit. I purchased the extended warranty so there should be no problem in getting a replacement. I hope
Since you are preferring for replacement, I suggest you to visit www.arris.com/consumersupport for more information.
Warranty inquiries are handled by Consumer Support.
contacted the company. getting a new unit. thanks
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