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Repair Request


I purchased a T25 that stopped working, and wondering if Arris has a way to diagnose it for me and repair it ?

Given the cost/initial investment of these devices  I'd consider repairing it vs. buying a new one.  The warranty has expired by a couple of months, but I believe it can be ♻️ recycled ♻️ and/or repaired.

 

Thank you in advance 

Best answer by plemans

You can try contacting them. 

https://community.surfboard.com/general-information-14/how-to-contact-support-when-it-s-really-needed-91

 

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plemans
Juggernaut
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  • Juggernaut
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  • August 17, 2022

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  • Rockstar!
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  • August 18, 2022

Here a link for recycling ARRIS products, i found it on CommScope site.  You can fill out a form for shipping label to ship your old ARRIS product.  Hope this helps.

 

https://gerteam.com/arris-product-recycling/


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