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SBG6700-AC loses connection

  • August 9, 2023
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The Many
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All my  Ring alarm, laptops, Alexa and direct Tv have no connection.  My modem has all the lights on that should be on but the devices don’t connect. This happens about 3 times a day. I have factory reset and have to reset at least three to four times a day. Help please right now we have over 30 devices connected. Just with ring it’s 22 

Best answer by plemans

Got a copy of the modem logs and cable connections page? that helps check the connection

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plemans
Juggernaut
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  • plemansJuggernaut
  • Juggernaut
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  • August 9, 2023

Got a copy of the modem logs and cable connections page? that helps check the connection

Current setup: Netgear CM3000-->Netgear RBE973S-->2.5gig tp-link switch, Xfinity 2.4gig/350mbps

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