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My Modem S33v2 is dead

  • July 8, 2024
  • 1 reply
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My S33v2 Modem is dead, I have gone through all the troubleshooting steps and the cable company came out and confirmed that it was not work.

Please send me a new one.

Best answer by SURFboard Moderator

In this case if the modem is under warranty and the device is more than 20 days old you can reach out to Arris.com/consumersupport for further assistance.

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In this case if the modem is under warranty and the device is more than 20 days old you can reach out to Arris.com/consumersupport for further assistance.


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