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NVG578HLX Manual DNS Entry

  • July 26, 2023
  • 1 reply
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I have a domain that is set up to the router WAN. That appears to work from outside the LAN. But from inside the LAN I cannot access my service (webpage running on Linux) unless I use the IP address directly. I tried to create a Manual DNS Entry, and the router says it accepted the entry, and then I reset the DNS cache on my internal PC, and when I then run tracert it still returns the WAN address, and cannot access the webpage.

What am I doing wrong?

Best answer by SURFboard Moderator

 

Arris supports only the retail products that are available on surfboard.com but not the ISP-leased products. 

Please contact your ISP(Internet Service Provider)  for further assistance.

 

This topic has been closed for replies.

1 reply

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Arris supports only the retail products that are available on surfboard.com but not the ISP-leased products. 

Please contact your ISP(Internet Service Provider)  for further assistance.