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So I went into my surfboard central on the app...brought me to the ip address which brought my account up, I disabled the internet/wifi..because u know when kids are home for days and don't help..you give it to them where either hurts lolol..anyways I hurt all of us...I can't get back into the account. The ip address comes up and says I have no internet..well no kidding..I need some help on how to fix all that .

Only did that bc the parent section only allows 4 devices to be blockedĀ 

To help you on this issue further could you please provide us with your modem model number.