My TCL tv will not connect to Wi-Fi modem but my phone and the neighbors tv will. My TV will connect to a mobile Hotspot. So the how do get my TV to connect to my router
Solved
Unable to connect TCL tv with G-18
- The Many
Best answer by SURFboard Moderator
It sounds like your TCL TV is having trouble connecting to your Arris G18 router, but it works fine with a mobile hotspot. I would suggest to power cycle the tv, Unplug it for 5 minutes and plug it back in.
Restart your router G18 : Unplug the G18 for 30 seconds and plug it back in.
Try forgetting the network on TV: On your TCL TV, go to settings > Networks > WiFi. Find your Wi-Fi network, select it, and choose Forget Network. Reconnect by entering your Wi-Fi password manually.
If G18 has separate 2.4GHz and 5GHz networks, try connecting the TV to 2.4GHz. Also, change the security type to WPA2-PSK (AES) (some TCL TVs have issues with WPA3).
This topic has been closed for comments
- Wi-Fi Warriors
- 3627 replies
- Answer
It sounds like your TCL TV is having trouble connecting to your Arris G18 router, but it works fine with a mobile hotspot. I would suggest to power cycle the tv, Unplug it for 5 minutes and plug it back in.
Restart your router G18 : Unplug the G18 for 30 seconds and plug it back in.
Try forgetting the network on TV: On your TCL TV, go to settings > Networks > WiFi. Find your Wi-Fi network, select it, and choose Forget Network. Reconnect by entering your Wi-Fi password manually.
If G18 has separate 2.4GHz and 5GHz networks, try connecting the TV to 2.4GHz. Also, change the security type to WPA2-PSK (AES) (some TCL TVs have issues with WPA3).
Most helpful members this week
Login to the community
No account yet? Create an account
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.