Question

can i upgrade my sbg6900-AC to the new 3.1

  • 18 January 2023
  • 2 replies
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can i upgrade my sbg6900-AC to the new 3.1? my cable company is changing their network to 3.1 and  sent me a new modem which i don’t want.. can i upgrade my current surfboard to accept 3.1? thanks


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The hardware in the SBG6900-AC only supports DOCSIS 3.0 and earlier.  It cannot be converted to D3.1 with firmware update.   

 

You’ll need to replace your SBG6900-AC with DOCSIS 3.1 model like SBG8300, G34, or G35.  

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Your DOCSIS 3.0 unit should still work with your cable company if you don’t want to upgrade

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