can i upgrade my sbg6900-AC to the new 3.1? my cable company is changing their network to 3.1 and sent me a new modem which i don’t want.. can i upgrade my current surfboard to accept 3.1? thanks
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The hardware in the SBG6900-AC only supports DOCSIS 3.0 and earlier. It cannot be converted to D3.1 with firmware update.
You’ll need to replace your SBG6900-AC with DOCSIS 3.1 model like SBG8300, G34, or G35.
Your DOCSIS 3.0 unit should still work with your cable company if you don’t want to upgrade