Question

Unable to login the GUI web portal

  • 9 April 2024
  • 1 reply
  • 22 views

I want to get on my modem/router’s admin page. I use Chrome to go to the IP address. I get:

This site can’t be reached

IP address  took too long to respond.

Also tried this in Firefox and set the TLS to 1.2 and got this: 

The connection has timed out

The server at IP address is taking too long to respond.


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1 reply

Userlevel 5
Badge +41

In this case to help you further could you please help us with your Arris modem model number.