Registered new G34 modem/router via Sufboard central. Worked fine.
once I change SSID names, default passwords and make other customized network settings, the app no longer sees my device.
I deleted the device and attempted to add it again. Went through fine and connected to new SSID. Then on the final step, a vague Error Code 0000-1612.
only way to proceed is to factory reset the device which I won’t do again.
Solved
error code 0000-1612 on Surfboard Central
- The Many
- 2 replies
Best answer by plemans
same with private mac/ip address? Not just the icloud relay?
From the manual, it looks like you can also go through setup in the browser. Have you tried that?
There’s 2 guides. One with the app and one using the browser.
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+41- Juggernaut
- 2274 replies
Are you on iOS? If so, make sure to disable icloud relay, private mac/ip address.
Those features can cause issues
+41- Juggernaut
- 2274 replies
- Answer
same with private mac/ip address? Not just the icloud relay?
From the manual, it looks like you can also go through setup in the browser. Have you tried that?
There’s 2 guides. One with the app and one using the browser.
- The Many
- 2 replies
I have already set it up. It’s running fine. I have done it twice. Once from web browser and once from app. It’s just to counties to use the app AFTER changing said names, passwords and whatnot gives me the error.
I will check the private Mac/ip setting when I get home.
- The Many
- 1 reply
This is the silliest modem/router I’ve ever bought, You can’t login first, when you do login some how, you can’t separate the Wifi (2G/5G/6G) unless you login into their 1.0 rating app (who does that?) and that app obviously doesn’t work. So you end up with resetting it few times and giving up. Support is not available though it says that it is available during this time. I’ll be returning this.
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