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Arris Surfboard Ax6600 Wall Plug Satellite not registering

  • 1 June 2023
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I keep getting this error; 000-2207. I have tried every simple solution to fix this; moving the satellite closer, doing a factory reset, restarting the main router, even deleted the app and redownloaded it. I am quite literally out of solutions before I return this device. 

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Best answer by SURFboard Moderator 5 June 2023, 22:22

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Hello KTeal4,

 

As you have tried most of the steps like  moving the satellite closer, doing a factory reset, restarting the main router, even deleted the app and redownloaded it,

Try to reinstall the app and if you get the same error code:000-2207: Solution is to wait at least 1 minute then click the Try again button.