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Can I enable a guest network on my Max W161 when it is in bridge mode?

  • September 19, 2024
  • 3 replies
  • 47 views

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I am using a G36 as my cable modem, router, and core WiFi network.  I just added a W161 main and satellite mesh unit and installed the W161 in bridge mode so we will have one, unified network throughout the house. I was able to enable a guest network on the G36, but the Surfboard Central app won’t seem to let me activate a guest network on the W161. The W161 broadcasts a guest network, but I can’t configure it with a password. I’d like to have guest network coverage throughout the house, not just where the G36 broadcasts its WiFi signal.

 

Is a guest network not configurable if I’m using the W161 in bridge mode? If it is, how can I set it up (or, put another way, what am I doing wrong)?

 

Thanks!

Best answer by SURFboard Moderator

I request you to enable the bridge mode on G36 to connect with Max router W161.

http://arris.force.com/consumers/articles/General_FAQs/G34-G36-Bridge-Mode-Setup

Once bridge mode enabled on G36, I suggest you to setup the max router W161 through SBC app.

http://arris.force.com/consumers/articles/General_FAQs/mAX-W61-Cable-Modem-Internet-Setup

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3 replies

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Do you have G34 in bridge mode or can you able to access Wi-Fi from G34 even after connecting W161 to the modem?


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  • Author
  • The Many
  • 1 reply
  • October 3, 2024

It’s a G36. I don’t have it in bridge mode. I can access WiFi from the G36, which I need to do to cover the area in the house near that modem/router.


Forum|alt.badge.img+42

I request you to enable the bridge mode on G36 to connect with Max router W161.

http://arris.force.com/consumers/articles/General_FAQs/G34-G36-Bridge-Mode-Setup

Once bridge mode enabled on G36, I suggest you to setup the max router W161 through SBC app.

http://arris.force.com/consumers/articles/General_FAQs/mAX-W61-Cable-Modem-Internet-Setup


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