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Hi All,

I have a ARRIS rac2v1a, and there is a strange phenomenon which I suspect that it is an implementation error.
When an iPhone has connect to ARRIS rac2v1a, checking the wireless sniffer air packet, I realized that in the Beacon Frame, there will be times where Robust Security Network Information Element (RSN-IE) is missing. The Router is operating in WPA2 protocol.

Is there any software staff here that could help to clarify this?

Thank you.

Hello Sue.Koh,

 

Could you try to disable the Private IP address and let us know if this works?. Here you have the steps:

 

  1. On the iOS 14 mobile device, tap the Settings icon.

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  2. Tap Wi-Fi.

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  3. Tap the Information icon next to SSID network name.

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  4. Tap the Private Address icon. 

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  5. On the pop-up box message "To stop using a private address you will need to rejoin the Wi-Fi network", tap the Rejoin button.  The iOS 14 mobile device will reconnect to the Wi-Fi network.

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  6. The Private Address option is turned Off and the Wi-Fi Address is no longer random.

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Let us know if this helped you. 

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