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Woke up this morning with no internet. We lost power briefly in the middle of the night. I went down to check and the router had no power. I unplugged it and waited about 5 minutes and plugged it back in and it still did not work. The ethernet port in the back still has the great green light on however, but i nothing else seems to be turning on.

Storms are great at wreaking electronics. 

Can you test the power supply? 

Or do you haver a matching one from a different device you could try? 


Hi Jcardoza,

After the power is gone, the led lights are completely off the ethernet port had got a solid green light, so let's try with a different power outlet /different power cord. 

Try doing a Reset on the modem. Could you also help with the product's model number? so it will be easy to assist more.

Hope this helps.

 


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