How can I remote manage my SBG8300? It’s in router mode and the only way I can reach it is via directly plugging into the back panel. I can access it over the WAN on the public IP nor via the LAN on the same IP. Even the Arris app on my phone fails to find it.
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SBG8300 remote management
- The Many
- 2 replies
Best answer by SURFboard Moderator
SBG8300 doesn't have a remote control option on this modem setup or configuration. Even on the surfboard central app there is no option for emote control but that will be added in the future.
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- Wi-Fi Warriors
- 3639 replies
- Answer
SBG8300 doesn't have a remote control option on this modem setup or configuration. Even on the surfboard central app there is no option for emote control but that will be added in the future.
- The Many
- 2 replies
Thank you for the reply.
Regarding the app, how does it find the IP of the modem when I am on my L2 LAN? Does it matter if the LAN is L3? I can’t get the app to work either and the only way for me to reach the modem on my LAN is via browser where i can plug in the IP.
- Wi-Fi Warriors
- 3639 replies
It is the standard IP address for the modem. So, you can access it either on LAN2 or LAN3.
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