Spent a lot of time on this and you have no number to call, not starting out well. Xfinity says they do not support the s34.
Solved
S34 Xfinity says it does not support it
- The Many
Best answer by SURFboard Moderator
If you are trying to activate the modem I would recommend try to do it yourself through the Xfinity app. Please ensure the S34 light is solid blue before starting the activation process.
For your convenience, you can check the list of approved and compatible services under Xfinity through this link.
http://arris.force.com/consumers/articles/General_FAQs/Service-Provider-Modem-Compatibility-List
For further support, you can visit us at www.arris.com/consumersupport
+41- Juggernaut
- 2214 replies
Its on their approved devices list so you might want to call and talk to another rep. And I know quite a few people who have one on xfinity.
+41- Juggernaut
- 2214 replies
I posted a link to their approved devices list (which its on) but for some reason it got flagged for moderation. You can google it. but the s34 is approved, and I know quite a few people who have it on xfinity. Might try calling in and talking to a different rep versus one who doesn’t even know whats approved.
- Wi-Fi Warriors
- 3583 replies
- Answer
If you are trying to activate the modem I would recommend try to do it yourself through the Xfinity app. Please ensure the S34 light is solid blue before starting the activation process.
For your convenience, you can check the list of approved and compatible services under Xfinity through this link.
http://arris.force.com/consumers/articles/General_FAQs/Service-Provider-Modem-Compatibility-List
For further support, you can visit us at www.arris.com/consumersupport
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