Just moved about 15 min. away, but am in a new zip code. I've plugged in both the modem and the nighthawk router, but I am not recieving internet. I thought it might be an issue on the service provider side of things, so I contacted Xfinity, and they transferred services. However, I am still seeing "connected no internet" on my devices. Need some troubleshooting help.
Answer
New place no internet sb6183
- The Many
Best answer by SURFboard Moderator
sb6183 is just a cable modem so to need direct connection for isolating the issue. Disconnect the router and restart the modem for a minute then connect any device like computer or laptop and check the internet. Could you please help us with the LED light status on the modem.
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- Wi-Fi Warriors
- Answer
sb6183 is just a cable modem so to need direct connection for isolating the issue. Disconnect the router and restart the modem for a minute then connect any device like computer or laptop and check the internet. Could you please help us with the LED light status on the modem.
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