Just moved about 15 min. away, but am in a new zip code. I've plugged in both the modem and the nighthawk router, but I am not recieving internet. I thought it might be an issue on the service provider side of things, so I contacted Xfinity, and they transferred services. However, I am still seeing "connected no internet" on my devices. Need some troubleshooting help.
Solved
New place no internet sb6183
- The Many
- 1 reply
Best answer by SURFboard Moderator
sb6183 is just a cable modem so to need direct connection for isolating the issue. Disconnect the router and restart the modem for a minute then connect any device like computer or laptop and check the internet. Could you please help us with the LED light status on the modem.
This topic has been closed for replies.
- Wi-Fi Warriors
- 3966 replies
- Answer
sb6183 is just a cable modem so to need direct connection for isolating the issue. Disconnect the router and restart the modem for a minute then connect any device like computer or laptop and check the internet. Could you please help us with the LED light status on the modem.
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