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Led light on surfboard 8200

  • February 22, 2024
  • 3 replies
  • 175 views
D
The Many
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Just purchased the SB8200 and spent over 2 hours on chat with xfinity. They say everything is perfect on their end. Yet my surfboard has 1 blue light on. Any help would be appreciated

 

Best answer by dflan1975

Im an idiot. I only had a modem set up without a router. I have since returned that and purchased a combination and its working great. Thank you for your help.

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3 replies

plemans
Juggernaut
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  • plemansJuggernaut
  • Juggernaut
  • 2266 replies
  • February 23, 2024

Is it working? 

What light is on?

Current setup: Netgear CM3000-->Netgear RBE973S-->2.5gig tp-link switch, Xfinity 2.4gig/350mbps
C
The Many
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  • crenelleThe Many
  • The Many
  • 1 reply
  • February 23, 2024

The SB8200 is not (currently) on Xfinity’s recommended or supported list. My Xfinity service supports 1200/200 but the SB8200 is configured by Xfinity to support only 40 up, which seems to suggest Docsis 3.1 is not enabled on the uplink since I never see that led be blue. 

D
The Many
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  • dflan1975The Many
  • Author
  • The Many
  • 1 reply
  • Answer
  • February 23, 2024

Im an idiot. I only had a modem set up without a router. I have since returned that and purchased a combination and its working great. Thank you for your help.

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