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SBG7600AC2 keeps rebooting constantly

  • 27 May 2023
  • 2 replies
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M
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My router constantly reboots itself. Been going on all day. It is still under warranty anyone have ideas to fix this.?

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Best answer by SURFboard Moderator 20 June 2023, 18:23

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plemans
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got a copy of the cable connections page and the event logs? 

I’ve seen power issues trigger reboots as well as the CMTS sending reboot signals. 

Current setup: Netgear CM3000-->Netgear RBE973S-->2.5gig tp-link switch, Xfinity 1.4gig/240mbps
S
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Hello Mollyn59

 

As you had mentioned the gateway (SBG7600AC2) keeps rebooting itself , could you let us know is the power light turns off or on when it keeps rebooting .

Also let us know the cable signal levels so we can know the power levels /number of channels of upstream and power levels /snr/ number of channels of downstream 

Follow the below link for the same:

http://arris.force.com/consumers/articles/General_FAQs/SBG7600AC2-Cable-Signal-Levels

SURFboard Community Moderator Team

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