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When I try to connect a 2.4 ghz device (smart plug, etc) I either get an incorrect password when trying to connect or it gets connected and then drops.  I know the password is correct.

Are you using any special characters/spaces in the ssid or password? I’ve seen a lot of iot devices have issues with those


No


How many smart devices are you using? 


The same amount I had when I was using the Xfinity modem. About 12


have you tried changing wifi channels? 


What channels


the 2.4ghz channels. I’d recommend switching between 1-6-11


When I try to connect a 2.4 ghz device (smart plug, etc) I either get an incorrect password when trying to connect or it gets connected and then drops.  I know the password is correct.

on my phone it say that I need to change my Cell Phone from 5.0 to 2.4GHZ on to let it pair. I only have 4 smart plugs .

 


When I try to connect a 2.4 ghz device (smart plug, etc) I either get an incorrect password when trying to connect or it gets connected and then drops.  I know the password is correct.

on my phone it say that I need to change my Cell Phone from 5.0 to 2.4GHZ on to let it pair. I only have 4 smart plugs .

 

I’ve heard about phones having to connect to the 2.4 GHz in order to connect iOT devices that are only compatible 2.4 GHz.  I have a few iOT devices but I did not need to connect my phone to 2.4GHz.