Cannot add devices on parental control

  • 19 October 2022
  • 1 reply

When I go to Arris Surfboard in the router (SBG8300 btw), I go to parental controls to manage devices, all I get is the option to manage devices (which is enabled) or access type (which is set to allow all) and even when switching these, I still get no option to add and manage a device. 

Its also keeps giving me bad certificates when using Chrome, Firefox, or Edge where it gives me a risk warning when going to and each one tells me my browser is out of date and not compatible, I dont know if this is the issue causing features to not work or not, but firmware and browsers are all updated.


any solution?


Best answer by SURFboard Moderator 27 October 2022, 20:53

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Userlevel 5
Badge +41

Hello wwepatriot


Could you share a screenshot of the Parental Control Panel to get a better idea of what you see on screen?