+41according to the manual, the internet icon fast blinking blue means its trying to aquire a downstream channel. If its not getting one, it doesn’t switch to the upstream channel. I’d start with checking your coax line for damages/issues/loose/poorly done connectors.
The wifi is related to wifi traffic.
Can you still hardwire into the router and check it? What does it show for its cable connections and event logs?
MediaCom just stopped by, and the COAX cable is working, so it is something to do with the Modem. The modem is not shooting any WiFi networks, so it is even harder to diagnose.
I have unplugged it for a while and tried to factory reset, but nothing happens
+41Are you able to hardwire in a pc/laptop it for setup?
Did they just connect a probe to it or one of their actual modems?
I can try to hardwire to my mac, but what should I do then?
The tested with their probe
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