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What is the latest firmware update for SBG8300?

  • 31 July 2023
  • 8 replies
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What is the latest firmware update for SBG8300?

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8 replies

M
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I’m pretty sure my SBG8300 firmware is up to date.  It is Firmware Version:01.01.137.NCS 

FWIW I just went to Arris.com/support and found the page for this modem, only to find that there listed under “Drivers and Firmware”  the following message:  No Drivers & Firmware Currently Available.
 

:☹️😖

 

 

C
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Thank you for responding, but my Arris firmware Version is 01.02.078.04.NCS and may need to be updated. That website hasn’t helped me locate if there is a new one or not. (Chase)

M
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I was able to connect with tech support in a chat window.  
Try this link and select “Live Chat”

https://arris.my.salesforce-sites.com/consumers/ConsumerProductSupport?t=Chat1

 

C
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MisterRand, Thank you. The chat is currently closed, but I’m looking forward to going there for an answer. Thank you, again. (Chase)

plemans
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The firmware is part of the provisioning form the ISP. Nothing the end user can do to update it. Its pushed by the ISP. 

Current setup: Netgear CM3000-->Netgear RBE973S-->2.5gig tp-link switch, Xfinity 2.4gig/350mbps
C
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Plemans, Thank you for responding to my question. It sure would be nice to know what the latest version is--just to know how out of date mine could be. Again, thank you. 🙂 (Chase)

C
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After contacting the chat service, I was advised to contact my ISP. I contacted my ISP and was informed that the responsibility for updates comes from Arris and that my ISP doesn’t have information available about the latest version, etc.

C
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After contacting the chat service, here’s the answer for anyone else who may have the same question or concern: (Chase)

http://arris.force.com/consumers/articles/General_FAQs/Upgrading-Firmware-on-Cable-Modems-Gateways

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