block website

Could you please provide us with your product's model number?

There are two ways to block websites: one is by using the keyword option, and the other is by setting up a rule using the web address you want to block.

If you have already set up the Surfboard Central app, please use the link below as a reference on how to block websites.

http://arris.force.com/consumers/articles/knowledge/SURFboard-Central-Parental-Control-Block-Website-By-Web-Address

http://arris.force.com/consumers/articles/knowledge/SURFboard-Central-Parental-Control-Block-Websites-By-Keywords

Also, make sure that your trusted devices are marked, so the rule does not apply to them.

Hello

Thank you for the response. So I am following the site you provided https://arris.my.salesforce-sites.com/consumers/articles/knowledge/SURFboard-Central-Parental-Control-Block-Website-By-Web-Address

In the surfboard app I have it does not have content filtering option under global setting.

May I know the product’s model number to assist you further on this issue?

Please see attach picture.