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Question

told my ip address is behind a VPN


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A few weeks ago I was no longer able to watch Disney+ and Hulu on my TV, it works on my Google pixel phone. Disney support tells me my IP is showing up as being behind a VPN which I do not have installed on my equipment. They only work on my Google pixel 7 pro to watch content. Neither my ISP Xfinity or Disney can offer any solution. It was working fine but has since stopped working is there any kind of setting I need to change on my modem?

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2 replies

plemans
Juggernaut
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  • Juggernaut
  • 2297 replies
  • June 26, 2025

Try changing your DNS server. 


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Could you please help us with your product’s model number?


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