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modem not working on S33

  • June 23, 2024
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H
The Many
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HI , MY S3 bought July 2023 , stopped working yesterday…  I supposed it was Xfiny error, and I ask for a tech visit… The tech showed me that the problem is my modem. EVen though the light is green , is not working at all. 

The tech showed me the service up and running, and we tested with another modem he brought ..  The problem is my S3 . 

Thanls for all your help , this is a medular device for me , for my remote job. Thanks

 

Best answer by SURFboard Moderator

In this case we would suggest you to reach out to our tech support team through Arris.com/consumersupport for further assistance.

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S
Wi-Fi Warriors
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In this case we would suggest you to reach out to our tech support team through Arris.com/consumersupport for further assistance.

SURFboard Community Moderator Team

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