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SB8200, download light is blue, upload is green,

  • June 20, 2023
  • 1 reply
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I can navigate to Yahoo and Google but no where else, VPN no longer works and will not connect to my linksus wrt610n router. Had no issues with my sb6141

Best answer by SURFboard Moderator

 

Hello jimt,

The led lights of sb8200 Receive: Blue (down stream channels) / Send: Green (upstream channels) . If the light indicated Blue it shows your ISP(Internet Service Provider) had activated the modem with 3.1 docsis which is  High-speed Internet connection with downstream channels in DOCSIS 3.1 mode and if it is in Green its been activated with 3.0 docsis which is Upstream channel is connected in DOCSIS 3.0 mode.

Do let us know the status of the online light of sb8200? / Is the lights on ethernet port is it flashing green /amber ? To which port the modem is connected to router? 

Also, do you have a computer/laptop where the modem can be connected directly to check IPV4 address?

Let us know if this helps 

 

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Hello jimt,

The led lights of sb8200 Receive: Blue (down stream channels) / Send: Green (upstream channels) . If the light indicated Blue it shows your ISP(Internet Service Provider) had activated the modem with 3.1 docsis which is  High-speed Internet connection with downstream channels in DOCSIS 3.1 mode and if it is in Green its been activated with 3.0 docsis which is Upstream channel is connected in DOCSIS 3.0 mode.

Do let us know the status of the online light of sb8200? / Is the lights on ethernet port is it flashing green /amber ? To which port the modem is connected to router? 

Also, do you have a computer/laptop where the modem can be connected directly to check IPV4 address?

Let us know if this helps 

 


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