I can connect my computer and phones however I cannot connect my printer.
What do I need to do?
Solved
AX3000 G36
- The Many
Best answer by SURFboard Moderator
Hi wkmiecik,
As you are unable to connect your printer to G36, here we need to change the “Security Mode” by logging in to the web manager page.
Connect to your Wi-Fi and access the web manager (192.168.0.1)by logging into user: admin and password: password (all in lowercase). if you had customized the password please log in with it.
On the gateway page please click on “Connection” <>” Wi-Fi” select <> “Networks” and then towards the right side, you will see “Primary Home Wi-Fi Network” Then select the 2.4GHz “Edit” section the 2.4GHz will be seen, select the: Security Mode” which will be on default as” WPA2/WPA3 Mixed Personal(AES) Recommended change to WPAWPA2-PSK(TKIP/AES).
If you have any more queries let us know. Please note only the 2.4GHz security mode is to be changed as most of the printers connect only to the 2.4GHz network.
- Wi-Fi Warriors
- 3633 replies
- Answer
Hi wkmiecik,
As you are unable to connect your printer to G36, here we need to change the “Security Mode” by logging in to the web manager page.
Connect to your Wi-Fi and access the web manager (192.168.0.1)by logging into user: admin and password: password (all in lowercase). if you had customized the password please log in with it.
On the gateway page please click on “Connection” <>” Wi-Fi” select <> “Networks” and then towards the right side, you will see “Primary Home Wi-Fi Network” Then select the 2.4GHz “Edit” section the 2.4GHz will be seen, select the: Security Mode” which will be on default as” WPA2/WPA3 Mixed Personal(AES) Recommended change to WPAWPA2-PSK(TKIP/AES).
If you have any more queries let us know. Please note only the 2.4GHz security mode is to be changed as most of the printers connect only to the 2.4GHz network.
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