Skip to main content

internet for s33

D
The Many
Forum|alt.badge.img

I have 1000 gbps but my modem only puts out 400. I have reached out to Xfinity and they said that everything is fine on their end. Can you help?

This topic has been closed for comments

3 replies

plemans
Juggernaut
Forum|alt.badge.img+41
  • plemansJuggernaut
  • Juggernaut
  • 2275 replies
  • May 2, 2023
  1. You’re directly connecting a pc/laptop to the s33? or are you connecting through router? 
  2. what devices and site are you testing with?
Current setup: Netgear CM3000-->Netgear RBE973S-->2.5gig tp-link switch, Xfinity 2.4gig/350mbps
N
The Many
Forum|alt.badge.img
  • Nokoman56The Many
  • The Many
  • 3 replies
  • May 2, 2023

Hi, I’m having the exact same problem. I pay Xfinity for 1200 and am lucky to get 400. I’m just off the phone with Xfinity they said it’s a softwear?firmwear update issue with Arris?

 I’m connected to a desktop Via a Highthawk Router AC3200 R800  Any help would be appreciated

plemans
Juggernaut
Forum|alt.badge.img+41
  • plemansJuggernaut
  • Juggernaut
  • 2275 replies
  • May 3, 2023

@Nokoman56 please start your own thread so you’re info doesn’t get confused with the OP’s. 

Current setup: Netgear CM3000-->Netgear RBE973S-->2.5gig tp-link switch, Xfinity 2.4gig/350mbps

Most helpful members this week

Terms & ConditionsCookie settings

Cookie policy

We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

 
Cookie settings