Hey everyone! I just bought a new Arris Wi-Fi cable modem (G34) and cannot for the life of me get it to set up and work. I have been on chat for several hours with my internet provider and have been searching a few hours on this website to get in touch with a live agent and I’m getting frustrated. I am unable to work and need to get this figured out. What do I do?!?! I’m not super tech savvy so I need to literally be held by the hand and walked through the process 😬
Question
Can’t get my new G34 modem to connect & work with my Centurylink internet service.
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- Wi-Fi Warriors
- 4080 replies
Could you let us know the exact issue which you are experiencing on this modem to assist you further?
Please confirm the LED light status on the modem.
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