Skip to main content
Solved

Connect HP Printer to g36

  • August 12, 2023
  • 1 reply
  • 372 views

Forum|alt.badge.img

I cannot get my printer to connect since I ditched the cable company’s wireless router for the G36.  I have an HP Smart Tank Plus 551.  The HP app finds all my neighbor’s WiFi accounts but not mine.  Please help!

Best answer by SURFboard Moderator

As you are unable to connect the printer with G36, make sure that led light is solid blue.

Restart your printer once and and  change the security mode in the modem with the steps given below:

1.Login on to 192.168.0.1 and login with user name and password.

2.In the Home screen, select Gateway>connection>Wi-Fi>networks and select edit for 2.4Ghz.

3.Select security mode either WPA2-PSK (AES) or WPA/WPA2-PSK(TPIK-AES).

4.And also customize the Wi-Fi password by using the link given below:

http://arris.force.com/consumers/articles/General_FAQs/G34-G36-Changing-the-Wi-Fi-Name-and-Password

If the problem persists, after trying all the above steps, contact your printer manufacturer for further assistance.

 

 

View original
Did this topic help you find an answer to your question?
This topic has been closed for comments

1 reply

Forum|alt.badge.img+42

As you are unable to connect the printer with G36, make sure that led light is solid blue.

Restart your printer once and and  change the security mode in the modem with the steps given below:

1.Login on to 192.168.0.1 and login with user name and password.

2.In the Home screen, select Gateway>connection>Wi-Fi>networks and select edit for 2.4Ghz.

3.Select security mode either WPA2-PSK (AES) or WPA/WPA2-PSK(TPIK-AES).

4.And also customize the Wi-Fi password by using the link given below:

http://arris.force.com/consumers/articles/General_FAQs/G34-G36-Changing-the-Wi-Fi-Name-and-Password

If the problem persists, after trying all the above steps, contact your printer manufacturer for further assistance.

 

 


Cookie policy

We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

 
Cookie settings