Skip to main content
Solved

send/receive light blinking SBG6950AC2


Forum|alt.badge.img

The send receive light is blinking on my device. In the book it says it's does that when it's updating the modem but it's been over an hour now. And it is still blinking. I have power down the device a couple times and nothing has worked. 

Best answer by SURFboard Moderator

Hello Clown69,

When the send/receive lights are blinking then it shows that cable signal levels are not on acceptable range .

Follow the link below to check the cable signal levels : 

http://arris.force.com/consumers/articles/General_FAQs/SBG6950AC2-Cable-Signal-Levels

Do screen share the downstream channels  highest and lowest power levels and SNR and upstream channels highest and lowest power levels .

View original
Did this topic help you find an answer to your question?

2 replies

plemans
Juggernaut
Forum|alt.badge.img+41
  • Juggernaut
  • 2266 replies
  • June 2, 2023

Have you checked with your ISP? 


Forum|alt.badge.img+42

Hello Clown69,

When the send/receive lights are blinking then it shows that cable signal levels are not on acceptable range .

Follow the link below to check the cable signal levels : 

http://arris.force.com/consumers/articles/General_FAQs/SBG6950AC2-Cable-Signal-Levels

Do screen share the downstream channels  highest and lowest power levels and SNR and upstream channels highest and lowest power levels .


Reply


Cookie policy

We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

 
Cookie settings