changing Wi-Fi credentials

To help you on this further could you please provide us your modem model number.

I got it done thank you the problem now is it is always disconnecting not sure why also it is running very slow

Could you help us with the product model number to assist you further with the slow speed internet connection.

Hello

You can check below steps -

Log In: Go to your modem’s IP address (like 192.168.1.1) in your browser.

 Admin Login: Use the default username and password (often admin/admin).

 Wireless Settings: Find the Wi-Fi settings section.

  Rename SSID: Change the network name (SSID).

Update Password: Enter a new Wi-Fi password.

 Save Changes: Apply the changes and restart if needed.

 Reconnect: Use the new SSID and password for your devices.

Hope it helps !

Thank you