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S34 cant access interface and overheat issue

Since August 2024, I have S34 modem. It always ran a bit hot. Recently, I can’t log in to the web interface to check event log. I purchased a different modem from another manufacturer. No Problem in heat dissipation and logging in to the interface! What should I do with the S34?

1 hour ago

MelchiorThe Certified

asked in Modem - General

I cannot register my S34 modem, Warranty Registration Fails everytime.,

I just got my shiny new ARRIS Surfboard modem S34 and it seems to be working fine, but I cannot register it on the warranty site. Warranty Registration Fails S34 modem it says the modem’s serial does not match the model of S34.. this is total BS I expected better from ARRIS.

3 hours ago

Mitch51985The Many

asked in SB8200

Slow speed internet connection on sb8200

Hey, the modem keeps blinking orange and settings say 100mbps. If I reset it, it will blink green and say 1000mbps for a little while, but then eventually drop again. The cat 6 ethernet is fine. Xfinity says everything is good on their end. The modem is four years old, do you think it's starting to go?

348

4 hours ago

Eng3The Many

asked in Modem - General

store contact

I ordered a modern on your site Arris Surfboard I didn't create an account and received NO order confirmation email. The ONLY email I received was one asking me to write a review for the product. I checked my spam folder. I didn't write down my order number I can see no contact information to get order status All I want is a receipt emailed to me and or a contact email

5 hours ago

KarlsonlawThe Many

asked in Wi-Fi Modems - General

BEST WAY TO UTILIZE CAT 5 BETWEEN FLOORS

I have a G36 on one floor and have a CAT 5 that runs from that location to the second floor. I am trying to figure out how to have one SSID network that covers house and right now the G36 isnt doing it. I envisioned if I could have a wifi router hardwired to the G36 and then have another something on the second floor that is connected by the CAT 5 in the wall to either the G36 or the first floor wifi router? Any help would be appreciated what i should buy or do.

6 hours ago

STPimagesThe Many

asked in T25

Wifi Somker will not connect to T25 Router

I have owned a T25 router in Texas for about 4 years now and it has worked flawlessly for the entire time I’ve owned it. However, a new problem has popped up. I purchased a wifi enabled pellet smoker made by Recteq. The smoker will not connect to my router. I have reached out to Recteq’s technical support half a dozen times and they cannot resolve it. What they are telling me is that something with the router is preventing the smoker from connecting (they confirmed this when the smoker will attach to my secondary cell phone’s hotspot). They informed me that there is something with the router blocking the smoker from connecting. I have gone into my router dashboard via the IP address and have confirmed that the “blocked list” button is turned off (and even if it was on, there are no devices or addresses in the list). I have also lowered my firewall protection to the lowest setting allowed. The smoker simply won’t connect. Does anyone have an idea why this might be and how might I remedy

6 hours ago

lmoreno4722The Many

asked in SBG8300

Factory reset on SBG8300

How to do a factory reset on a SBG8300

6 hours ago

Baracus117The Many

asked in SB8200

Issues with Xbox Network SB8200

I have an Xbox Series X and recently decided to hard wire from my SB8200 to the Xbox. Now it says it can’t connect to DHCP server. I have tried both ports on the modem, I even factory reset my network and still nothing. The Wifi works fine but for some reason the hard wire from the Xbox to modem won’t. What can I do to solve this?

203

7 hours ago

KarlsonlawThe Many

asked in G34 | G36

G36 and Dead Zones - Should I install Mesh?

I have a G36 in the 1st floor corner of my house. I have dead zones in basement and other side. Tried a TP Link extender but hate the second name of the Extended Network. Looking to add at least two Mesh Routers. I have a CAT 5 where the g36 is that runs to the basement. Can I add two Mesh Routers both hardwired from the existing G36 (one on 1st floor and one in basement) and use them as my wifi network? Is that the best solution. I imagine I have to disable the G36 WIFI router function somehow? Which MESH do you recommend?

234

7 hours ago

kevin quickThe Many

asked in Modem - General

sbr ac1750 dropping internet connection

Every half hour or so the internet connection drops on the device listed above. What do I need to do?

7 hours ago

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TaplitskyThe Many

asked in S33 | S34

S34 cant access interface and overheat issue

1 hour ago

MelchiorThe Certified

asked in Modem - General

I cannot register my S34 modem, Warranty Registration Fails everytime.,

3 hours ago

Mitch51985The Many

asked in SB8200

Slow speed internet connection on sb8200

348

4 hours ago

Eng3The Many

asked in Modem - General

store contact

5 hours ago

KarlsonlawThe Many

asked in Wi-Fi Modems - General

BEST WAY TO UTILIZE CAT 5 BETWEEN FLOORS

6 hours ago

STPimagesThe Many

asked in T25

Wifi Somker will not connect to T25 Router

6 hours ago

lmoreno4722The Many

asked in SBG8300

Factory reset on SBG8300

How to do a factory reset on a SBG8300

6 hours ago

Baracus117The Many

asked in SB8200

Issues with Xbox Network SB8200

203

7 hours ago

KarlsonlawThe Many

asked in G34 | G36

G36 and Dead Zones - Should I install Mesh?

234

7 hours ago

kevin quickThe Many

asked in Modem - General

sbr ac1750 dropping internet connection

Every half hour or so the internet connection drops on the device listed above. What do I need to do?

7 hours ago

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