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Modems
Wi-Fi Modems
Voice Modems & Wi-Fi Modems
mAX® Mesh Systems
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I have an Arris Surfboard SBG8300 and the blue online button is blinking as well as the green WiFi button is also blinking. My WiFi is not working and I’ve unplugged it for 30s and did a factory reset and nothing is working. What should I do?
I’m trying to register my modem (S34) and my serial number is not recognized, seems like a common occurrence. When I try and access the link www.arris.com /consumersupp ort it redirects to “CommScope”. Is this normal? I don’t see any Arris product page there. Whats up with that?
I am attempting to setup a SBG7400AC2. Upon connecting the coax and power, the send/receive light continuously flashes and never turns solid as mention in the setup instructions. I thought this was because a firmware update is being performed, however, the update never seems to be completed as the light never stops flashing. What do I need to do to get the send/receive light to go solid?
Yesterday, during a pretty heavy thunderstorm my trust TP-link Archer AX55 suddenly stopped working-it had the one green powerlight, but no other lights after several reboots and hard resets. So I fire up amazon and order a BE3600, figuring I’d get to use the 2.5 gig ports on both the S34 and the BE3600. Strangely, when I connect the cable from the 2.5 port, there is nothing, no lights no connection. When I connect via the 1 gig port, everything comes to life. Now I had been using the 2.5 port with my old, 1 gig port modem and it seemed to be ok with working with a slower port. Now, with the 2.5 capable router, , the port just goes dead. I have done a ton of power cycles-no difference... Now, i’m not at a crazy high tier with Xfinity, so I likely wouldn’t see much of a difference, if any. but I’m curious- is there a setting I’m missing
why is the light flashing green all the time?
Hi there, I have xfinity and am looking to get a good modem/router combo that is not compatible with their 3D mapping. Can someone tell me what the best arris options are for gaming and downloads? Thank you!
I bought an Arris G 34 and I can't stream movies
My modem says connected but no internet. The blue light is flashing. Is this a modem issue, or ISP issue?
Hi folks, I had to hard reset my SB8200 after it started to lose connection to Optimum. The status of the channels now show “Locked” and I can’t seem to connect to ISP. What do I do?
Internet has been spotty for last 2 weeks. Replaced old Netgear router w new Archer AXE75. Connected it to Surfboard 8200 v3 that was bought 3 months ago. Now there is no Internet at all. Do these 2 work w each other? Or do I need something different. Cox Communications is my service provider.
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