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jdm719The Many

asked in G34 | G36

Password changed?

Arris G36Upgraded to windows 11.Now password not accepted.multiple machines.win11 and linux OSsNo happy happywhat changed?

3 hours ago

gcgatchalian

asked in mAX® Wi-Fi® 6E (W61/W161)

W61/161 & Guest Networks

To verify, there’s no method to view connected devices on a guest network. The network has the following setup. G36 (bridge mode enabled) to two W61/161s (one main, other satellite). 2 networks - XXXX (2.4 GHz) & XXXX-5 (5 GHz) plus 1 guest net

4 hours ago

peyermanThe Certified

asked in S33 | S34

S33 and SURFboard Central

I used my S33 v2 at a previous address and registered it with Arris at that time. It was on a Spectrum network.I’ve moved now and using the same S33, however, now on Xfinity. When I log into SURFboard Central it is still showing my Spectrum as my pro

111

5 hours ago

jjjs1ebThe Many

asked in G34 | G36

With a new G34 wifi modem a "internet conection is unstable" while in a zoom meeting

Optimum is my provider and have been doing the zoom meeting for years, The problem started with a new G34 wifi modem. While in Zoom meeting either the guests or me , the host, freeze, the internet connectioin is unstable message appears and zoom

567

5 hours ago

cantgetanameThe Many

asked in SBG8300

SBG8300 no web manager password

So. Got my SBG8300. Need to port forward on it.This page https://arris.my.salesforce-sites.com/consumers/kA5Qi0000003RuiKAE says you use the web portal. Great, it needs a password I don’t have. Now this page: https://arris.my.salesforce-sites.com/con

112

5 hours ago

MartyarnpThe Many

asked in Modem - General

Problems with settings

I finally was able to change password, after 30 minutes of trying, but need to change some settings of my G20. How can I do this?

7 hours ago

PhantomPhrogThe Many

asked in SBG10

SBG10 Wi-Fi extender issue

Hello. I recently bought a TP-link RE200 range extender. I had no trouble setting it up and extending my 2.4 and 5G home Wi-Fi networks from my SBG10 router. However, the extended networks don't have Internet. I've tried manually setting IP address,

Mfurci19The Many

Modem too slow

stremitzThe Many

web site won't locate my model and serial number

Always get message “We were unable to locate your serial number. Please check your model number and serial number and try again. This information can be found on the label in back or on the bottom of your device.”Model: S33v2Serial: 34D548332303943

130

1 day ago

AlfaatipoThe Many

asked in SB8200

How Can I Determine What Version Of The SB8200 I Have ?

Recently got a refurbished SB8200. Works great, stunning increase in speed over ethernet (50 to 170 Mbits per Speedtest.net)Less love for the brightness of the indicator LEDs.Apparently version 2 of this modem has the ability to change how the LEDs

1 day ago