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Andrew TuckerThe Many

G34 | G36

can't use my printer

I went through the wps and connected mu wifi printer. modem locked up later and I had to reboot it. It lost my wifi printer. I have tried to reconnect it using both types of wps several times with no luck. My printer sees the network but the router can’t see my printer. So I started to reconnect the same way it worked the first time. I deleted the connection from my printer. tried wps again no luck this time. This shouldn’t be this hard. I added the surfboard app to my I pad (I don’t own a cell phone). It goes nowhere. I added the surfboard utility app and it doesn’t work either. because I have been repairing computers for years. I also have a degree in electrical technology. I have set up my prior three modem/routers without issue. This router has fought me all the way through. I tried to use the wifi manager but when I try to login it says my email is invalid. well my email hasn't changed. I know how to type it and typed it when I set up my surfboard account. I know I typed it right

1 hour ago

IgotscammedThe Many

G34 | G36

Intermittent internet connection on g34 modem

The G34 is terrible. I lose internet connection multiple times everyday that require a reset of the modem.

1 hour ago

MarkFutrellThe Many

G34 | G36

Intermittent internet connection and unable to connect printer on G34

I’m trying to get out of a similar situation. I keep getting the wps disabled screen even though I’ve changed all the security. I don’t want to reset to factory because I’m afraid I’ll lose my xfinity connection. I really need to connect my canon ts 3522 printer to my new G34.

1 hour ago

fhirotaThe Many

G34 | G36

G36 connection to HP Envy 4500 printer

The printer recognizes the G36-D4CD wifi setting but when enering the password, the connection failed.Any ideas on how to enter the proper password?

1 hour ago

stampheadThe Many

G34 | G36

issue entering serial number g36

logged in using the last 8 of the serial number but when it asks for the entire serial number it says it is not correct I have the g36. How do I get past the point

2 hours ago

McfadzThe Many

Wi-Fi Modems - General

is there a 3.1 modem/router combo for Xfinity digital voice service?

2 hours ago

IESCOThe Many

G34 | G36

Power cord supply for g36

Where do I get a g36 power supply

2 hours ago

damianm01The Many

SB6183 | SB6190

When going to 192.168.100.1 the website only shows the status page not allowing me to log in SB6190

I keep getting redirected to website 192.168.100.1 to sign in, but every time I go to the website it only shows the Status, Product information and the rest of the website so I’m not able to access my internet.Edit: when accessing the website, it shows Status, Product Information, Event Log, Addresses, Configuration, Help.None of the tabs show where to log in including the Help tab.

3 hours ago

DivasdenThe Many

T25

no service

T25 will not show up so I have no service. Xfinity says it's working but I can't find it to connect anything to it

3 hours ago

Molly1726The Many

SVG2482AC

arris modem svg2482asc - Needs an update

Xfinity technicans said today we should update are modem because its 8 years old.Is there any truth in this information, and if it’s true which one should I purchase.

3 hours ago

Modems

DOCSIS 3.0 and 3.1 cable modems

Modem - General

327 topics
566 Replies

S33 | S34

296 topics
760 Replies

SB6183 | SB6190

225 topics
554 Replies

SB8200

445 topics
1153 Replies

eMTA - Voice enabled Modems & Wi-Fi Modems

Voice enabled cable modems and cable modems with built-in Wi-Fi router

eMTA - General

93 topics
180 Replies

SBV2402 | SBV3202

12 topics
31 Replies

SVG2482AC

159 topics
314 Replies

T25

64 topics
125 Replies

Wi-Fi Modems

Cable modems with built-in Wi-Fi router

Wi-Fi Modems - General

268 topics
570 Replies

G20

0 topics
0 Replies

G34 | G36

690 topics
1718 Replies

G54

66 topics
220 Replies

SBG10

146 topics
298 Replies

SBG6950AC2 | SBG7400AC2 | SBG7600AC2

223 topics
465 Replies

SBG8300

331 topics
834 Replies

mAX® Mesh Systems

Multi-unit and single unit mAX Wi-Fi routers

mAX® Mesh Systems - General

20 topics
33 Replies

mAX® DASH (WC4S)

7 topics
15 Replies

mAX® (W21/W121) | mAX® Express (W11/W122)

69 topics
177 Replies

mAX® Pro (W31/W133) | mAX® Plus (W30/W130)

66 topics
133 Replies

mAX® Wi-Fi® 6E (W61/W161)

9 topics
20 Replies

SURFboard Central Mobile Application and Services

SURFboard Central Mobile App

40 topics
73 Replies

Installing my device with the mobile App

12 topics
34 Replies

Features and Services

13 topics
15 Replies

Extenders & Bridges

Wi-Fi Extenders, Gaming Bridges, and similar devices

W6B

3 topics
11 Replies

W6U

10 topics
33 Replies

Community Café

Off Topic

17 topics
26 Replies

Community Feedback

8 topics
6 Replies

SURFboard Products Feedback

12 topics
14 Replies

SURFboard Central App Feedback

5 topics
4 Replies

News & Updates

1 topic
11 Replies

Andrew TuckerThe Many

IgotscammedThe Many

Intermittent internet connection on g34 modem

The G34 is terrible. I lose internet connection multiple times everyday that require a reset of the modem.

1 hour ago

MarkFutrellThe Many

G34 | G36

Intermittent internet connection and unable to connect printer on G34

1 hour ago

fhirotaThe Many

G34 | G36

G36 connection to HP Envy 4500 printer

The printer recognizes the G36-D4CD wifi setting but when enering the password, the connection failed.Any ideas on how to enter the proper password?

1 hour ago

stampheadThe Many

G34 | G36

issue entering serial number g36

logged in using the last 8 of the serial number but when it asks for the entire serial number it says it is not correct I have the g36. How do I get past the point

2 hours ago

McfadzThe Many

Wi-Fi Modems - General

is there a 3.1 modem/router combo for Xfinity digital voice service?

2 hours ago

IESCOThe Many

G34 | G36

Power cord supply for g36

Where do I get a g36 power supply

2 hours ago

damianm01The Many

SB6183 | SB6190

When going to 192.168.100.1 the website only shows the status page not allowing me to log in SB6190

3 hours ago

DivasdenThe Many

T25

no service

T25 will not show up so I have no service. Xfinity says it's working but I can't find it to connect anything to it

3 hours ago

Molly1726The Many

SVG2482AC

arris modem svg2482asc - Needs an update

Xfinity technicans said today we should update are modem because its 8 years old.Is there any truth in this information, and if it’s true which one should I purchase.

3 hours ago

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