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wildesdeThe Many

G34 | G36

G34 how to turn off wifi for specific channels

I want to setup a wifi channel just for my kids devices that I then control access to at night. I want to be able to turn off the wifi at 9pm for example, and then turn it back on in the morning automatically.

112

25 minutes ago

Kim GThe Many

Modem - General

Internet Modem without WiFi

I have my set-up with Arris (my old unit), Netgear WiFi 7 Router and Ooma Phone. I need to upgrade my Internet Modem to allow for the Ooma Phone, which is hooked up to my Netgear. Which Arris Modem would work for my set-up?

146

25 minutes ago

JGKingThe Many

G34 | G36

GUI not working on G34

Just got a G34 cant get onto the GUI website. Fully set up in the app I tried hard resetting it fully none of the default passwords work admin wont work as the username it HAS to be an email the password I made for the Wi-Fi didn't work the default password on the back of the router didn't work after or before factory resetting it. Please help this is annoying

123

2 hours ago

ligeiaoThe Many

Wi-Fi Modems - General

The enterprise-customized router firmware is difficult to use, and the user lacks permissions; it’s practically a half-finished product.

The company uses a Zyxel EX5501 (as labeled), but it's running Arris firmware (likely a dreadful carrier-customized version), which is extremely difficult to use. It doesn’t allow changing the WiFi name or password, only functions as an AP, can’t assign IP addresses, and the backend is very hard to access—I had to search through a ton of resources online just to get in. Worst of all, the upgrade page only allows firmware uploads smaller than 8MB. This isn’t a half-finished product; it’s junk. How can I flash it back to the original Zyxel firmware?

2 hours ago

LimbmydogThe Many

T25

wifi not working

I just bought a new router Wi-Fi combo and it’s not working. I don’t see any green lights like it says

2 hours ago

robrice52The Many

S33 | S34

S33 - No internet on Wired Connection

I have Xfinity internet using my own S33 modem and a 6g router. My wife has concerns about emf and wants to turn off the wireless router at night. I am up way before her and need to have internet access as I often work from home. I want to be able to use a hardwired connection to my home office computer while the wireless router is turned off. I thought I could use the second (bottom) modem port, but apparently cannot. I tried simply unplugging the router from modem and plugging the ethernet cable into that modem port, but it doesn’t work either. What is the best way to do this?

4 hours ago

plemansLegends

G54

Arris G54 Feedback/Performance

I’ve been using the Arris G54 and the Netgear RBE973S to test WIFI 7 and just wanted to provide some feedback on how the Arris performs so far. Its not a fair comparison as the Netgear has a few extra features/performance specs. Overall, its performance has been excellent. I have a 3200sq ft home and with it centrally located, it covers the whole home. I’m running around 60+ devices overall (40+ wireless) and I’ve had no issues or bandwidth concerns. I do have all but 1 of my 4k tv’s hardwired in because I prefer that for streaming. I do have the 10g port connected through a 2.5gig tp-link switch and it doesn’t have any issues saturating it. While the Netgear is faster on the peripheral (because of the satellites), the Arris keeps up in closer range and even will beat it on some tests. I’ve been able to saturate my multi-gig speeds over wireless. So if you have a mid-sided home, this should cover it great if you centrally locate it. What I like: I like having the extra features in the

150115

5 hours ago

KellySherbinoThe Many

Wi-Fi Modems - General

Phone is not connecting with Wi-Fi on SBG6700-AC

We have router model SBG6700-AC.All of a sudden our phones will not connect to router. Our computer will. Phones are saying incorrect password but password has not been changed. Same phones also

134

7 hours ago

plemansLegends

mAX® Mesh Systems - General

Upcoming Mesh?

Any news on upcoming MAX Wifi 7/BE systems? Most suppliers have been releasing them but its been quiet on the arris front since the vantiva acquisition

7 hours ago

dav1962The Many

G34 | G36

Compatability with ISP - G34

Then ARRIS G34 gets denied and it's Engineering because ISP provider Sparklight and Cable One are not allowing the ARRIS G34, itself to compete with other Routers and Wifi models. Maybe it's time for a change in brands. Correct.

7 hours ago

Modems

DOCSIS 3.0 and 3.1 cable modems

Modem - General

336 topics
587 Replies

S33 | S34

308 topics
794 Replies

SB6183 | SB6190

228 topics
558 Replies

SB8200

459 topics
1181 Replies

eMTA - Voice enabled Modems & Wi-Fi Modems

Voice enabled cable modems and cable modems with built-in Wi-Fi router

eMTA - General

95 topics
182 Replies

SBV2402 | SBV3202

12 topics
32 Replies

SVG2482AC

164 topics
320 Replies

T25

66 topics
129 Replies

Wi-Fi Modems

Cable modems with built-in Wi-Fi router

Wi-Fi Modems - General

272 topics
583 Replies

G18 | G20

2 topics
2 Replies

G34 | G36

712 topics
1764 Replies

G54

71 topics
231 Replies

SBG10

151 topics
308 Replies

SBG6950AC2 | SBG7400AC2 | SBG7600AC2

229 topics
477 Replies

SBG8300

339 topics
852 Replies

mAX® Mesh Systems

Multi-unit and single unit mAX Wi-Fi routers

mAX® Mesh Systems - General

21 topics
33 Replies

mAX® DASH (WC4S)

7 topics
15 Replies

mAX® (W21/W121) | mAX® Express (W11/W122)

70 topics
179 Replies

mAX® Pro (W31/W133) | mAX® Plus (W30/W130)

67 topics
135 Replies

mAX® Wi-Fi® 6E (W61/W161)

9 topics
20 Replies

SURFboard Central Mobile Application and Services

SURFboard Central Mobile App

40 topics
73 Replies

Installing my device with the mobile App

12 topics
34 Replies

Features and Services

13 topics
15 Replies

Extenders & Bridges

Wi-Fi Extenders, Gaming Bridges, and similar devices

W6B

3 topics
11 Replies

W6U

10 topics
33 Replies

Community Café

Off Topic

17 topics
26 Replies

Community Feedback

8 topics
6 Replies

SURFboard Products Feedback

12 topics
14 Replies

SURFboard Central App Feedback

5 topics
4 Replies

News & Updates

1 topic
11 Replies

wildesdeThe Many

G34 | G36

G34 how to turn off wifi for specific channels

112

25 minutes ago

Kim GThe Many

Modem - General

Internet Modem without WiFi

146

25 minutes ago

JGKingThe Many

G34 | G36

GUI not working on G34

123

2 hours ago

ligeiaoThe Many

Wi-Fi Modems - General

The enterprise-customized router firmware is difficult to use, and the user lacks permissions; it’s practically a half-finished product.

2 hours ago

LimbmydogThe Many

T25

wifi not working

I just bought a new router Wi-Fi combo and it’s not working. I don’t see any green lights like it says

2 hours ago

robrice52The Many

S33 | S34

S33 - No internet on Wired Connection

4 hours ago

KellySherbinoThe Many

Wi-Fi Modems - General

Phone is not connecting with Wi-Fi on SBG6700-AC

We have router model SBG6700-AC.All of a sudden our phones will not connect to router. Our computer will. Phones are saying incorrect password but password has not been changed. Same phones also

134

7 hours ago

plemansLegends

mAX® Mesh Systems - General

Upcoming Mesh?

Any news on upcoming MAX Wifi 7/BE systems? Most suppliers have been releasing them but its been quiet on the arris front since the vantiva acquisition

7 hours ago

dav1962The Many

G34 | G36

Compatability with ISP - G34

7 hours ago

QueenBee62The Many

Modem - General

Coaxial Modem

Can I use a Coaxial modem as a cable free modem?

7 hours ago

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