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Matt02The Many

Modem - General

G36 slower ethernet connection

I recently switched to xfinity 2 gig plan, bought the G36 router with the 2.5 gig port, using a CAT 8a wire from the router to the computer, but I only get 800mbps-1200mbps, not the full potential. Already spoke with people in xfinity in person and o

8 hours ago

YorkshireNedThe Many

S33 | S34

Unable to Chromecast with G34

I have a Chromecast and 2 Chromecast-compatible TVs and numerous devices that connected before we changed router. The TVs and the chromecast have no trouble connecting to the same WiFi but no devices are ever found. Also the TV’s app has a remote con

112

14 hours ago

Dpuckett80The Many

Wi-Fi Modems - General

Cut wifi off to one device

My kid is addicted to any type of game and I want to be able to cut internet to only his devices when needed. I work from home and cant just unplug it. Help

152

14 hours ago

MOD-SBThe Many

SB8200

ARRIS Surfboard SB8200 question

I assumed when I bought this that I could run two ethernet cables from it at the same time because it has two ethernet ports. Just found out that is not possible. One can only run one at a time. Without having to physically switch cables, is there su

183

14 hours ago

AirbombaysThe Many

Modem - General

Email address to send proof of purchase?

I called in because I could not finish registering my g54 in the app. Was told to send in proof of purchase with the case number. Got the case number but can't recall an email address? Any idea what it is? Couldn't find it on the website.

Ryangris5The Many

I have a new s33v3 modem. It’s solid blue and the cable company assures me the connectivity is good. It’s been registered to my account. i have a google router that also is working fine when connected to the cable company’s modem. however when i sw

151

14 hours ago

Ginac0505The Many

SB8200

connection keeps dropping sb8200

I have had the same issue. It worked well for a few days no issues and now we have to keep powering down modem and restarting it for the connection to come back. There are no issues with my internet provider and have never had to restart modem at lea

111

14 hours ago

JJsurfingThe Many

SBG8300

Surfboard Central App will not work after using web previously

I previously used the web to login in to my SBG8300 Device Manager, but receive an error number 0000-1900 that my Chrome browser version is out of date every time I log in, yet the version on the error message is an old one. I also receive the same

1 day ago

STEVEBERTThe Many

G34 | G36

do I have the latest update on my G36

how can I tell if I have the latest updates on mt G36? I have internet drops, freezing frames and audio drops.

312

1 day ago

brianbrThe Many

SBG6950AC2 | SBG7400AC2 | SBG7600AC2

Unable to access corporate network

I have been unable to authenticate into my corporate network/web portal for about 5 days. I am having the same problem whether wired or wireless. Contacted my ISP, and while they do not support my Router (I Own it), they suggested updating Primary

152

1 day ago

Modems

DOCSIS 3.0 and 3.1 cable modems

Modem - General

453 topics

S33 | S34

514 topics

SB6183 | SB6190

289 topics

SB8200

630 topics

eMTA - Voice enabled Modems & Wi-Fi Modems

Voice enabled cable modems and cable modems with built-in Wi-Fi router

eMTA - General

121 topics

SBV2402 | SBV3202

13 topics

SVG2482AC

214 topics

T25

81 topics

Wi-Fi Modems

Cable modems with built-in Wi-Fi router

Wi-Fi Modems - General

314 topics

G18 | G20

76 topics

G34 | G36

1047 topics

G54

129 topics

SBG10

202 topics

SBG6950AC2 | SBG7400AC2 | SBG7600AC2

290 topics

SBG8300

424 topics

mAX® Mesh Systems

Multi-unit and single unit mAX Wi-Fi routers

mAX® Mesh Systems - General

27 topics

mAX® DASH (WC4S)

10 topics

mAX® (W21/W121) | mAX® Express (W11/W122)

93 topics

mAX® Pro (W31/W133) | mAX® Plus (W30/W130)

91 topics

mAX® Wi-Fi® 6E (W61/W161)

22 topics

SURFboard Central Mobile Application and Services

SURFboard Central Mobile App

51 topics

Installing my device with the mobile App

14 topics

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16 topics

Extenders & Bridges

Wi-Fi Extenders, Gaming Bridges, and similar devices

W6B

4 topics

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12 topics

Community Café

Off Topic

28 topics

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12 topics

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20 topics

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7 topics

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2 topics

Matt02The Many

Modem - General

G36 slower ethernet connection

8 hours ago

YorkshireNedThe Many

S33 | S34

Unable to Chromecast with G34

112

14 hours ago

Dpuckett80The Many

Wi-Fi Modems - General

Cut wifi off to one device

My kid is addicted to any type of game and I want to be able to cut internet to only his devices when needed. I work from home and cant just unplug it. Help

152

14 hours ago

MOD-SBThe Many

SB8200

ARRIS Surfboard SB8200 question

183

14 hours ago

AirbombaysThe Many

Modem - General

Email address to send proof of purchase?

151

14 hours ago