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device identification and setup the parental control

  • July 28, 2024
  • 1 reply
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I need some help identifying the different devices logged into my system. 
I can see that I have 7 devices. For example, how do I know which of the 3 phones listed is my iPhone vs my children’s phones? I would like to edit device names and set up parental controls. 
I have searched and can’t find an easy answer. 
Thank you!

Best answer by SURFboard Moderator

To identify the devices connected to the modem network can be confirmed only by checking for the MAC address or the IP address of the particular device before renaming the device on the modem GUI. Are you trying to do this setup on the modem GUI or on the surfboard central app?

http://arris.force.com/consumers/articles/General_FAQs/G34-G36-Parental-Control-Block-Internet-Access

http://arris.force.com/consumers/articles/General_FAQs/SURFboard-Central-Parental-Control-Setup

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To identify the devices connected to the modem network can be confirmed only by checking for the MAC address or the IP address of the particular device before renaming the device on the modem GUI. Are you trying to do this setup on the modem GUI or on the surfboard central app?

http://arris.force.com/consumers/articles/General_FAQs/G34-G36-Parental-Control-Block-Internet-Access

http://arris.force.com/consumers/articles/General_FAQs/SURFboard-Central-Parental-Control-Setup


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