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Support, contact sales

W
The Many
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If I purchase a new modem, can I call and get support? It’s too bad the company doesn’t even have a sales phone number!!!

Best answer by SURFboard Moderator

You can get live chat assistance at www.arris.com/consumersupport.

I advise you to choose cable modems such as SB8200, SB6190, T25, S33 etc. Because they only support hardwired connections and do not support Wi-Fi.

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3 replies

S
Wi-Fi Warriors
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If you are looking for any support and guidance, you can visit www.arris.com/consumersupport.

SURFboard Community Moderator Team
W
The Many
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  • WCarpThe Many
  • Author
  • The Many
  • 3 replies
  • February 12, 2024

If your modem stops working and I cannot email you, then I cannot contact you without exposing myself to non-ionizing radiation from a cell phone. I have been diagnosed as having electromagnetic hypersensitivity (EHS) by  a MD and need to prevent exposure to cellphones, WiFis, and Bluetooth devices.

S
Wi-Fi Warriors
Forum|alt.badge.img+42

You can get live chat assistance at www.arris.com/consumersupport.

I advise you to choose cable modems such as SB8200, SB6190, T25, S33 etc. Because they only support hardwired connections and do not support Wi-Fi.

SURFboard Community Moderator Team

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