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Support, contact sales

  • 3 February 2024
  • 3 replies
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If I purchase a new modem, can I call and get support? It’s too bad the company doesn’t even have a sales phone number!!!

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Best answer by SURFboard Moderator 15 February 2024, 21:57

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If you are looking for any support and guidance, you can visit www.arris.com/consumersupport.

SURFboard Community Moderator Team
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If your modem stops working and I cannot email you, then I cannot contact you without exposing myself to non-ionizing radiation from a cell phone. I have been diagnosed as having electromagnetic hypersensitivity (EHS) by  a MD and need to prevent exposure to cellphones, WiFis, and Bluetooth devices.

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You can get live chat assistance at www.arris.com/consumersupport.

I advise you to choose cable modems such as SB8200, SB6190, T25, S33 etc. Because they only support hardwired connections and do not support Wi-Fi.

SURFboard Community Moderator Team
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