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Unable to access modem info page for SB6141 on Macbook pro

  • 29 June 2024
  • 1 reply
  • 14 views

Hi,

Up until recently, I have been able to access the modem info via a browser using the IP address.  Recently I have been unable to do so.  I have tried all the IP addresses listed on the internet without success.  I have used both chrome and safari.  Sometimes I get a message saying the site is not secure, but even when I click “go to site” nothing happens.   Please help me access the modem setting for my SB6141 on my macbook pro running Sonoma 14.5.  Thanks

1 reply

Userlevel 5
Badge +41

Accessing modem GUI or the web interface can be done only on direct connection so when you are trying  on the device connected to the router wifi or to the router directly will not allow access to the modem IP. So connect any device to the modem directly without router then try accessing modem GUI by following the steps mentioned on the below article.

http://arris.force.com/consumers/articles/General_FAQs/SB6141-GUI-Access

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