Skip to main content
Answer

SB8200 I cannot find the wifi security key on the bottom of the devics

  • June 29, 2023
  • 1 reply
  • 298 views

Forum|alt.badge.img

I had to replace my old modem due to it being destroyed by a family member, but when I received a new modem, it did not come with a wifi security key unlike my previous modem. Am I just blind or dumb?

Best answer by SURFboard Moderator

 

Hello Jhayrimiel,

Basically you had purchased a wired cable modem which is SB8200 it is not a WiFi cable modem .

In this modem you can see only 4 led lights Power / Receive/Send and Online where there will be No WiFi lights. 

So, you wont be able to see the WiFi security key , looking at the scenario it shows that the previous modem that you had  could be a Gateway product which is a cable modem and WiFi Inbuilt.

Also, browse shop.surfboard.com for more information on Gateway ( WiFi cable modem)  products. 

 

This topic has been closed for replies.

1 reply

Forum|alt.badge.img+42

 

Hello Jhayrimiel,

Basically you had purchased a wired cable modem which is SB8200 it is not a WiFi cable modem .

In this modem you can see only 4 led lights Power / Receive/Send and Online where there will be No WiFi lights. 

So, you wont be able to see the WiFi security key , looking at the scenario it shows that the previous modem that you had  could be a Gateway product which is a cable modem and WiFi Inbuilt.

Also, browse shop.surfboard.com for more information on Gateway ( WiFi cable modem)  products.