When connecting the device the blue and green lights both blink slowly and they never turn solid green
Best answer by SURFboard Moderator
View originalWhen connecting the device the blue and green lights both blink slowly and they never turn solid green
Best answer by SURFboard Moderator
View originalIn this case you can try restarting or power cycling modem for a minute then check the light status on the modem. If still same we need to check the cable signal level coming from the service provider to the modem to isolate the issue.
http://arris.force.com/consumers/articles/General_FAQs/SBG8300-Cable-Signal-Levels
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