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Modems
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It appears phone service drops when my Appletv is turned on. Is the Appletv using more of the available WiFi ?
Hello- I follow all of the appropriate steps to setup my router and when I get to the connection phase it slows down to nothing. Furthest I got was 5% and then it gives me an error with setup. I’ve reset the unit multiple times. I unplugged the modem and waiting 10 minutes, then rebooted that and let it connect. The lights are flashing white and green so it’s in the right spot but just wont continue on. This is for a DSL connection with new router that has never been setup before. Setting up on an Iphone running the latest software with the latest app. Utilizing the Surfboard Central app. Any suggestions?
I need pricing on possibly 600 units per month for a customer on Arris BPD066H batteries. Product ID 785170. I called last week and was told someone would be in touch within 48hrs. They have not.
Trying to set up new modem/router. I can connect to it, but without internet. Xfinity says they activated it and says it's online from their perspective. How do I get internet connection? Spent hours with xfinity help line to no avail.
How can I change my password for my log in information? I can’t seem to remember my password to get into my Arris surfboard account to see my router settings.
Is ther any product available that ican handle faster internet speeds than the SVG2482-AC, I need wi-fi, router and voice enabled. If not available in one machine,what do I need ? Xfinity keeps sending me notices that I my modem can not handle the speeds I am eligible for.
When at 2.5 it’s averaging about 27 5G about 400. Hardwired 900. So I know I’ve got a strong signal. Yes, I’ve rebooted. And it helps.. for about 20 minutes. What can I do?
I placed an order for S33 Modem on Surfboard website and got only a order # after payment on the website. I have not received any tracking # email or confirmation of my order via email. I can’t seem to find any email or phone number contact I can call to help me with the order and it’s fulfillment. I ordered selecting 3-5 business days delivery options and paid $9.99 as well. So it should have arrived already or at the very least an email tracking that it was shipped. Can anyone point me to where I can find some help on this? Thank,
Troubleshoot
Parental controls aren’t working. I can still access bad sites Can someone help
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