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no internet svg2482ac

  • 20 August 2023
  • 2 replies
  • 184 views

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Hello

I have xfinity and just replaced my cable modem with yours I'm connected to network but no internet 

 

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Best answer by SURFboard Moderator 8 September 2023, 02:52

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Userlevel 6
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Did you have it activated by xfinity? 

What modem is it? 

Userlevel 5
Badge +41

Since you are not getting internet after connecting to network in SVG2482ac, please make sure that you activated the modem with ISP.

If you activated, please follow the steps in the link given below:

http://arris.force.com/consumers/articles/General_FAQs/SVG2482AC-First-Time-Installation

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