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Unable to access modem interface DG3270A

  • June 19, 2023
  • 1 reply
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Why can't I access the wireless part and advanced part on my router? The wireless tells me I'm already logged in but I'm not and nothing is there to look at and I have to have the password of the day for the advanced side. I have a ARRIS DG3270A Router

Best answer by SURFboard Moderator

Hello Fergy

                    DG3270A  is Arris modem manufactured for the internet service provider so only they have all option to access and configure the modem remotely. But we can provide you the basic information for this model so, the Advanced page is restricted and is intended only for MSO technicians. You can also try accessing modem interface after resetting the device for 30ses, But after resetting the modem will go to default setup any custom settings will be removed so use the default network name and password to connect to your network.

Let us now if this helps.

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Hello Fergy

                    DG3270A  is Arris modem manufactured for the internet service provider so only they have all option to access and configure the modem remotely. But we can provide you the basic information for this model so, the Advanced page is restricted and is intended only for MSO technicians. You can also try accessing modem interface after resetting the device for 30ses, But after resetting the modem will go to default setup any custom settings will be removed so use the default network name and password to connect to your network.

Let us now if this helps.


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